How do I set a favorite address?

Set your favorite address with this tutorial.

How to make an express restocking ?

This tutorial will allow you to restock on our platform.

Where can I find my customer number?

With this tutorial you will find your customer number quickly.

How to find your contact on MyPolyflame?

This tutorial will allow you to easily find your sales contact on MyPolyflame.

How do I retrieve an invoice?

This tutorial will allow you to recover your invoices easily.

How to identify products to find them later?

This tutorial will allow you to identify products in order to find them at each connection.

How to register a new address?

This tutorial will guide you to add a new address.

How can I find my products already ordered?

This tutorial will allow you to easily find your already ordered products.

Where can I find logistical information about the products?

By following this tutorial, you will quickly find the logistic information about the products.

How to place an order from an Excel file?

This tutorial will allow you to place an order via an excel file.

Where can I find information about my backorders?

This tuto will help you to find your backorders.

How do I track the processing of my order?

This tutorial will allow you to access your order information quickly.

How do I give an employee access to my account?

By following this tutorial you can add a collaborator to your account.

How do I know my Free shipping?

This tutorial explains how to find your Free shipping.

How do I download the pictures of the products I ordered?

This tutorial will allow you to download the products you have ordered.